Papers Please: Agile Scrum Certification

One of the joys (not) of being a professional Trainer and Technical Writer is that I am assumed to be a Subject Matter Expert in all of the the things that I teach. With many of the products, services, or processes I train others on, I have a working familiarity, but lack the deep knowledge required to be a SME. Ask the SME why the product, service, or process functions the way it does; ask the trainer how it works, and more importantly, how to get to the next step. … Read More Papers Please: Agile Scrum Certification